Helping lawyers
connect with clients
Improve the onboarding experience
and increase client conversion
Helping lawyers
connect with clients
Improve the onboarding experience
and increase client conversion
Watch this short video to learn more
Streamlines the processing of client information, instructions and onboarding experience
Seamlessly integrate into a law firm’s website
Immediately checks for any conflicts to safeguard your firm and clients
Unlock the Navio Advantage
Made by Family Lawyers for Family Lawyers
Improve and enhance a prospective client experience
Increase conversion by educating clients on their options to pay legal bills
Customise your prospective client’s experience
Save valuable time and effort in assessing a client’s matter
Safeguard your firms and clients against conflicts of interest
Navio is a complimentary service to all JustFund accredited partners and promotes access to quality legal services
Navio Offers Product Options
Customisable to Your Needs
A simple, fast and free service for JustFund law firm partners
Navio Express
Simple, short and easy for clients to provide basic details
Takes 5-10 minutes to complete, reducing adminisatration burden
Captures key contact information and facilitates conflict checks
Allows clients to opt-in for more information on funding choices
Customisable options to suit your firm’s needs
Navio Standard
Provides detailed information for an informed first consultation
Takes about 25-30 minutes to complete, offering deeper insight into client circumstances
Helps understand payment plans and provides funding eligibility indication if requested
Facilitates conflict checks
Customisable options to suit your firm’s needs
Navio Express
Navio Standard
Simple, short and easy for clients to provide basic details
Takes 5-10 minutes to complete, reducing adminisatration burden
Captures key contact information and facilitates conflict checks
Allows clients to opt-in for more information on funding choices
Customisable options to suit your firm’s needs
Provides detailed information for an informed first consultation
Takes about 25-30 minutes to complete, offering deeper insight into client circumstances
Helps understand payment plans and provides funding eligibility indication if requested
Facilitates conflict checks
Customisable options to suit your firm’s needs
How Does it Work?
Navio delivers seamless workflow and integration
Navio integrates seamlessly into a law firm’s website.
A prospective client visits the law firm’s website and completes the Navio questionnaire.
Upon submission of the questionnaire, an automated email is sent to the law firm to check for any conflicts of interest.
Once the law firm confirms that there are no conflicts, the complete data file of the prospective client is transferred to the firm.
About
We aspire to deliver a service that is responsive and professional, while also being empathic and caring with your clients.
Navio is a new service being introduced to Just Fund Accredited Family Law Partners to assist with the onboarding of new clients. It has been developed for family law firms by technology and legal experts.
Navio has been developed by JustFund to enhance the way we support our network of JustFund partner family law firms nationwide. For more information about JustFund please visit our website at www.justfund.com.au
The purpose of Navio is to help partner firms convert and retain clients by outsourcing the tedious but critical data collection process. Navio is an efficient and cost effective tool for gathering important insights and information and ensuring more successful client relationships and outcomes.
Advantages of the
Navio Client Experience
IMPRESS CLIENTS
Enhance your initial consultation with clients by utilising this tool to gather insights and understand client needs early. This allows you to offer tailored solutions and develop a robust case strategy right from the start.
SAVES TIME COLLECTING DATA
GAIN VALUABLE INSIGHTS
Increase your chances of retaining potential clients by gaining a deep understanding of their unique circumstances. This knowledge enables you to offer services that are most relevant and beneficial to them and their specific needs.
Contact our team
Let our team show you how Navio can add value to your practice and help you create a positive experience when onboarding and retaining new clients.
Frequently asked questions
No, Navio is completely free for JustFund accredited law firms as a service to help support a smooth and effective client onboarding process.
